| Dunning Computers Ltd is a family owned business in the consumables and office supplies market, we have been established since 1989 and send products world wide. We are totally dedicated to customer satisfaction, if you have any comments please contact by either way listed below:|
Our Contact details:
Dunning Computer Services Ltd
Unit 1 Tandridge Court Farm
Phone: +44 (01883) 371444
| Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard, Paypal, we do not accept VISA ELECTRON. We do not charge for any item until it is ready to be despatched. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Prices may change due to Increases by Manufacturers if this occurs when an order has been placed you will be notified immediately about the price change.
| 95% of orders recieved by 15.30 will be shipped either by 1st class mail or next day courier depending on stock availability.|
Orders shipped by Royal Mail 1st class can take up to 3 days, if you do not have your order in the given time please contact us.
Orders shipped on next day couriers, will need to be signed for on delivery, if no one is available to sign for the parcel please let us know other instrustions where the parcel can be left. If delivery has failed and the goods are returned to us you will be credited minus the delivery charges.
| We deliver your order right away. We will normally send your order to you same business days . International orders are generally received in under 3-5 days.|
| If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.|
| For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
| When orders are placed on our website, the creidt card details are delt with by BSM directly we do not see your credit card details this is for better security of your details and enable sus to be PCI complient. Orders with Paypal payment are also secure and the payment is sent by paypal to us from your account. |
| We guarantee your satisfaction. All branded products carry the manufacturers warranty, all none branded products come with a 30 day warranty.|
| If you need to reach us, please email us using thecontact us link on the store page, alternatively, you can call on +44 (01883) 371444 or write to us at Dunning Computer Services Ltd, Unit 1 Tandridge Court Farm, Tandridge Lane, Tandridge, RH8 9NJ|
| Dunning Computer Services Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
| Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
If you would like to return your goods please contact us first. If goods are faulty we will arrange to get the faulty parcel back from you and re-send the product promptly. If the goods have been ordered incorrectly by yourself then their will be a 25% re-stocking fee.